A Customer Loyalty Agency: Crafted for the Hospitality Industry
You specialize in creating exceptional experiences for customers around the table. We’ve curated the strategies to help you create connections between visits.
With decades of experience in hospitality marketing, Olive + Leo offers locally owned and operated hospitality establishments the customer engagement and marketing support they need to build loyal customers at a cost lower than hiring a full-time internal team member.
Building Your Pack Has Never Been More Crucial.
That’s where we come in. We help restaurants and retailers build loyalty programs and craft targeted digital marketing campaigns to bring in the customers you deserve.
Olive + Leo provides the strategies, insights, ideas, and content to create a loyal following.
Grow Your Loyalty Program
We provide ideas & insights that can grow your loyalty program within your current POS system. We make the platforms you are already using, work for you!
No Matter Your Platforms, We Curate the Content and Engage With Your Customers
We create personalized and effective customer engagement through text marketing, email, social media strategies. Our team has experience with Toast, Square, MailChimp, Klavio, Campaign Monitor, HubSpot and more!
Measure, Learn, and Optimize Results
We provide monthly reports that help you track promotional efforts and optimize strategies to increase profits.
Our Process
Every hospitality business faces its own obstacles, from the brand new coffee shop to the established local chain. That’s why our diverse toolkit and flexible plans cater to your specific needs.
STEP 1 -
Determine Your Marketing Goals
Our team dives deep to understand your current marketing efforts and goals. This collaborative first step ensures we tailor a plan that perfectly complements your unique recipe for success.
STEP 2 -
Craft Your Message
Each restaurant has its own story. Our team will work with you to define your messaging strategy and outline the steps to tell it to your target audiences.
STEP 3 -
Craft Your Recipe for Success
Based on your business’s unique personality and opportunities, we’ll create a personalized roadmap to success. This “recipe” includes how our team will utilize text, social and email to create customer loyalty and engagement.
STEP 3 -
Integrate Our Team
Our team will integrate into your POS or customer marketing system and begin running text marketing, social media and email campaigns within 7-14 days of you signing on with Olive + Leo.
STEP 4 -
Implement, Measure, Optimize
Our team will implement your text, social and email marketing strategies, providing monthly insights to all customer activity and engagement. We’ll align those results with your sales results and optimize plans as we go!
Ready to Get Started or Get A Custom Quote?
Tailor the Platform to Fit Your Taste
Engage
per month
Engage Plus
per month
Engage Pro
per month
A Trusted, Loyal Companion
Every hospitality business faces its own obstacles, from the brand new coffee shop to the established local chain. That’s why our diverse toolkit and flexible plans cater to your specific needs.
Ready to Cultivate Loyalty and Connection?
The long-term success of your business is too important to go at it alone. Our agency is here to partner with you and craft a customer loyalty and marketing plan that resonates with your audience. Schedule a consultation to discuss your unique goals.